Contact us
Our office is open Monday - Friday 9.00-17.00 (except Bank or Public holidays).
Contact details for the teams who can assist you are listed below.
How to find us
Our address
NISCC
7th Floor, Millennium House
19-25 Great Victoria Street
Belfast BT2 7AQ
Switchboard Tel: 028 9041 7600
Click here to download a map (PDF)
Directions to our office
NISCC is located in the heart of Belfast city centre. It is beside Great Victoria Street train station and Europa (Glengall Street) bus station. Both stations can be accessed from the Great Northern Mall on Great Victoria Street. Public hire taxis are available at the front of the Great Northern Mall. Limited on-street car parking is available in the area, most of which is metered. There are a number of pay-per-hour car parks close to Millennium House. These can be accessed from Sandy Row and Hope Street. (Hope Street is one-way and must be accessed from the Sandy Row end). The NISCC office has been designed to ensure disabled access in all parts of the accommodation and induction loops have been fitted to the seminar rooms. If you need assistance accessing the building, please ring in advance to ensure someone is available to help you.
Accessing Our Services
If you require assistance with accessing our information, or require a publication in an alternative format, please contact the NISCC Communications Officer by writing to the NISCC office address above, by calling on 028 9041 7610 or by Email to andre.mckeown@nisocialcarecouncil.org.uk
Information Service for Education & Training
All of our materials about education and training opportunities for the sector can be downloaded from the Careers section of this website. Alternatively, you can order a free copy from the Information Service. Call 028 9041 7600 or Email info@nisocialcarecouncil.org.uk
Registration and Regulation for Social Care Workers
Information and advice about the NISCC Codes of Practice, applying to register or about the training and development needed to keep your registration valid is available from the Registration section of this website. You can speak to the Registration Team on 028 9041 7633 (lines are open Monday-Friday 10.00-12.00 and 14.00-16.00). Email registration@nisocialcarecouncil.org.uk
Conduct Team
We will investigate concerns about a social care worker’s behaviour or the quality of the care they are providing. Information about the standards a registered social care worker must meet in their conduct, training and practice is available from the Conduct section of this website. There is also advice on what to do if you have concerns about a social care worker’s behaviour or the quality of the care they are providing. You can contact the Conduct Team in confidence by emailing conduct@nisocialcarecouncil.org.uk or calling 028 9041 7633
Compliments or Complaints about our Service
If you would like to contact us about the service provided by the NISCC; our staff or Council Members, please contact the NISCC Complaints Officer by writing to the NISCC office address above, by calling on 028 9041 7644 or by Email to jaimie.harvey@nisocialcarecouncil.org.uk