Contact Us

Customer Service Team - We can help with queries about our work & the services we offer, including advice on your registration, using your Online account, routes into education & training and information about our Corporate Management. Call: 028 9536 2600 (lines open Mon-Fri 09.30-16.30)
Call: 028 9536 2600 Email

Communications Team - We can help with  news, events, information materials, website and social media. Get in touch if you need assistance in accessing our services or need materials in an alternative format. Also, contact us with suggestions you have to help us improve our services. Call: 028 9536 2600 Email

Feedback & Complaints – If you have a serious concern that cannot be resolved by our Customer Service Team, click on the following links for our Complaints Policy and our Complaint Form.

Information Access – We can help you access requests for information under Freedom of Information, Data Protection, Environmental Impact Regulations & Assembly Questions. Email

Fitness to Practise Team – You should contact us to report serious concerns about a social care worker’s standard of behaviour or the quality of the care they are providing. Information on reporting concerns and how we investigate them is available from Fitness to Practise & Hearings Call: 028 9536 2600 (Option 2) or Email:

Committee Team - We can help if you need information about an on-going Registration or Fitness to Practise Committee you are involved in; or if you want to attend a public hearing. Decisions from completed public hearings are available from the Fitness to Practise and Hearings section. Call: 028 9536 2932 Email:

Send Us a Message

Opening Hours

Office open Mon - Fri 09:00 - 17:00

Our office is normally closed on Northern Ireland Public Holidays & Bank Holidays

Find Us

7th Floor Millennium House,
25 Great Victoria Street,
Belfast, BT2 7AQ