Contact Us

Under COVID-19 guidance our office is now closed to visitors and staff are working remotely. To contact us please direct your queries by email.

Our Business Hours are Mon – Fri 09:00 – 17:00.


Registrants - To help us process your email quickly, please include your details: name, contact number and address.



Registration Team - We can help with advice on all new registration queries and renewals. Email


Database Team - We can help you with portal issues: account password reset, employer portal access and any other related digital queries Email:


Fitness to Practise Team – You should contact us to report serious concerns about a social care worker’s standard of behaviour or the quality of the care they are providing. Information on reporting concerns and how we investigate them is available from Fitness to Practise & HearingsEmail:


Workforce Development Team: We can help you with employer liaison, careers in Social Work and Social Care, Degree in Social Work, Professional in Practice (PiP) and learning and development for the social care workforce. Email:

Communications Team - We can help with  news, events, information materials, website and social media. Get in touch if you need assistance in accessing our services or need materials in an alternative format. Also, contact us with suggestions you have to help us improve our services. Email


Committee Team - We can help if you need information about an on-going Registration or Fitness to Practise Committee you are involved in; or if you want to attend a public hearing. Decisions from completed public hearings are available from the Fitness to Practise and Hearings section. Email:


Feedback & Complaints – If you have a serious concern that cannot be resolved by our Customer Service Team, click on the following links for our Complaints Policy and our Complaint Form.

Information Access – We can help you access requests for information under Freedom of Information, Data Protection, Environmental Impact Regulations & Assembly Questions. Email



Send Us a Message

Opening Hours

Office open Mon - Fri 09:00 - 17:00

Our office is normally closed on Northern Ireland Public Holidays & Bank Holidays

Find Us

7th Floor Millennium House,
25 Great Victoria Street,
Belfast, BT2 7AQ