The website is focused on supporting HSC staff to build their knowledge and skills on Involvement. It is a resource to provide the information and good practice tools for staff to effectively involve service users and carers. Brian O’Hagan, a service user and carer representative who co-produced the resource, outlined that ‘the resource will stimulate people to get involved and provide them with the necessary information to start to understand Health and Social Care’.
The resource is also public facing, providing information for service users and carers on Involvement, Consultation etc. An e-learning programme is available to help the public understand Health and Social Care and the importance of ensuring their voice is heard. Engage was officially launched on 13 November 2017 by Dr Michael McBride, Chief Medical Officer and outlined that ‘Engage will develop into one of the most important resources that Health and Social Care uses’.
Engage also provides a platform to showcase best practice by providing a range of case studies to demonstrate Involvement in practice in a range of areas. Links to tools are also available to support staff to identify tools to enable them to effectively involve service users, carers and the public.