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Industrial action update: Service disruption

15 January 2024

Due to a period of industrial action across health and social care organisations and the impact of public transport strike action on Thursday 18 January, members of the public and registrants will not be able to contact us using our phone lines or by email. We also advise that people do not try and attend our office on that day.

This does not affect our online portal services and registrants should continue to make payments of fees or submit renewal applications online.

During this time, you can still contact us via our online enquiry form.

In the meantime, you’ll find lots of helpful resources on our website that can also help answer your questions.

We apologise for any inconvenience.


System alert – Public Facing Register

We are aware of a technical issue affecting a number of registrants who are unable to view their registration status on the Public Register Facing Register (the Register). Employers are also experiencing this when they are using the Register to look up the details of registrants. We are working to resolve this. Affected registrants should continue to work whilst their record on the Register is updated. If any further information is required by an individual registrant or employer, please email: registration@niscc.hscni.net.