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Industrial action update: Service disruption

15 January 2024

Due to a period of industrial action across health and social care organisations and the impact of public transport strike action on Thursday 18 January, members of the public and registrants will not be able to contact us using our phone lines or by email. We also advise that people do not try and attend our office on that day.

This does not affect our online portal services and registrants should continue to make payments of fees or submit renewal applications online.

During this time, you can still contact us via our online enquiry form.

In the meantime, you’ll find lots of helpful resources on our website that can also help answer your questions.

We apologise for any inconvenience.


Phonelines

We’re still here to help: We are experiencing technical difficulties with our phonelines. We are working to restore phone services as soon as is possible. In the meantime, you can still access our online services on your My Portal or the Social Care Council App, or you can make an online enquiry through the ‘Contact us’ page on our website.