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Social Care Council System Update - Important Information

25 May 2023

Our online systems are back up and running after a recent system upgrade.

If you have any issues accessing our online services, you might have to refresh and clear the browser cache on your computer as it may be holding the older web links.

To clean your browser cache:

– Using a keyboard, the quickest way to Clear browsing data is via the Ctrl+Shift+Del keyboard shortcut.

– Without a keyboard, tap or click the ‘Menu’ button (the icon with three stacked dots) followed by ‘Settings’. In the ‘Settings’ page select ‘Privacy, search and services’ and then scroll down to find the option ‘Clear browsing data’.


Tip: Choose the ‘All time’ from the time range option at the top of the Clear browsing data window to make sure you get everything.


System upgrade - Notice of May downtime

Due to a planned system upgrade, the Social Care Council website and Learning Zone will be offline intermittently for a period of time on the morning of Tuesday, 20 May 2025. We apologise for any inconvenience. You will still be able to access online services using My Portal.