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Social Care Council System Update - Important Information

25 May 2023

Our online systems are back up and running after a recent system upgrade.

If you have any issues accessing our online services, you might have to refresh and clear the browser cache on your computer as it may be holding the older web links.

To clean your browser cache:

– Using a keyboard, the quickest way to Clear browsing data is via the Ctrl+Shift+Del keyboard shortcut.

– Without a keyboard, tap or click the ‘Menu’ button (the icon with three stacked dots) followed by ‘Settings’. In the ‘Settings’ page select ‘Privacy, search and services’ and then scroll down to find the option ‘Clear browsing data’.


Tip: Choose the ‘All time’ from the time range option at the top of the Clear browsing data window to make sure you get everything.


Phonelines

We’re still here to help: We are experiencing technical difficulties with our phonelines. We are working to restore phone services as soon as is possible. In the meantime, you can still access our online services on your My Portal, or you can make an online enquiry through the ‘Contact us’ page on our website.