Need help downloading and using the Social Care Council App, if the answer is ‘yes’ then you are in the right place. Read on to see what you need to do and find out more about what the App can do.
Get the app
The new Social Care Council App is available on Android and Apple App stores and only takes a few minutes to download and set up.
The App is a free tool that is designed to help registered social care practitioners and social workers to manage their Social Care Council registration. It works with your Social Care Council ‘My Portal’ account to provide registrant information and send notifications related to registration renewals and other important updates.
Download here
What the App does
The Social Care Council App was created for quicker and easier reference to all your engagement needs with the regulator.
- Making a secure payment e.g. annual registration fee.
- Uploading documents e.g. identity documents.
- Quick way to update your details.
- Accessing helpful resources e.g. How to guides and resources such as the Learning zone.
- Having the Standards of Conduct and Practice and other guidance at your fingertips.
- Staying up to date with the latest Social Care Council news, events and podcasts.
Frequency asked questions (FAQ)
Here are a few common FAQs about the new App.
- What happens if people have technical issues with the App? What should I advise them to do?
If you have an issue with the App, please contact the Social Care Council to report this by emailing: registration@niscc.hscni.net.
- Can people pay their registration fees using the App?
Yes. This current release of the App does include this functionality. Registrants can also see if a fee is outstanding. You can continue to go to your online account by logging on to ‘My Portal’ on our website to pay your fee if you wish to do so.
- I have received some feedback on the App? Where should I send this to?
If you have any feedback or suggestions, please send them to: registration@niscc.hscni.net.
- I am trying to download the Social Care Council App from the Google Play store but it is not allowing me – what should I do?
Your software may need to be updated on your Android device. From August 2025, new apps and app updates on Google Play must target Android 15 or higher. Need to update your version – seek advice from Google Support.