Skip to main content

Frequently asked Questions

What is the process for paying my fee online?

How do I access the Social Care Council online portal?

What if I can’t remember my password?

What is the cost of my registration fee?

It is important that you pay your annual fee before the due date to avoid removal from the Register.

What is the six month grace period and how does this apply to registering as a social care worker?

When will my next annual fee be due?

What if I no longer wish to be registered to work in social work or social care?

What do I do if i am removed from the Register for non-payment of annual fee or failing to renew my registration?

What payment methods are available?

What features are available on the online portal?

Who can l contact if i need help?

System alert – Public Facing Register

We are aware of a technical issue affecting a number of registrants who are unable to view their registration status on the Public Register Facing Register (the Register). Employers are also experiencing this when they are using the Register to look up the details of registrants. We are working to resolve this. Affected registrants should continue to work whilst their record on the Register is updated. If any further information is required by an individual registrant or employer, please email: registration@niscc.hscni.net.