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Social Care Council System Update - Important Information

25 May 2023

Our online systems are back up and running after a recent system upgrade.

If you have any issues accessing our online services, you might have to refresh and clear the browser cache on your computer as it may be holding the older web links.

To clean your browser cache:

– Using a keyboard, the quickest way to Clear browsing data is via the Ctrl+Shift+Del keyboard shortcut.

– Without a keyboard, tap or click the ‘Menu’ button (the icon with three stacked dots) followed by ‘Settings’. In the ‘Settings’ page select ‘Privacy, search and services’ and then scroll down to find the option ‘Clear browsing data’.


Tip: Choose the ‘All time’ from the time range option at the top of the Clear browsing data window to make sure you get everything.


Portal downtime

Planned maintenance will take place on the portal from 10:30am on 23 September until 9:00am on 24 September. During this time, the portal may be intermittently unavailable. We apologise for any inconvenience caused.